Privacy Notice

Identity and Address of the Controller

Concentradora Contracorriente SA de CV ("UTOPICA", "we" or "our"), based in Mexico, is responsible for processing your personal data.

For any questions related to this Privacy Notice, contact us at: gael@utopica.net

Personal Data We Collect

For the purposes described in this Privacy Notice, we may collect your personal data in several ways:

• When you provide it directly through our website, contact forms, or services
• When you visit our site or use our online services
• When you interact with us via email or social media

The personal data we collect includes:

• Identification data: full name, email address
• Contact data: phone number, address
• Professional data: company, role, business information
• Browsing data: IP address, browser type, pages visited, time on site

Purposes of Processing

Personal data will be used for the following purposes:

Primary purposes (required):

• Deliver the requested products and services
• Respond to your information requests
• Manage your participation in our programs (Commercial Clarity Sprint)
• Process payments and billing
• Meet legal and tax obligations

Secondary purposes (optional):

• Send newsletters and marketing communications
• Improve our services and the user experience
• Conduct statistical and behavioral analysis
• Personalize our services based on your preferences

ARCO Rights (Mexico)

Under Mexico's Federal Law on Protection of Personal Data Held by Private Parties, you have the right to:

• Access the personal data we hold about you
• Rectify your data if it is inaccurate or incomplete
• Cancel your data when it is not being used in line with legal principles
• Object to the processing of your data for specific purposes

To exercise these rights, email: gael@utopica.net

GDPR Rights (European Union)

If you are in the European Union, you also have the right to:

• Data portability: receive your data in a structured, commonly used format
• Restriction of processing: request that we limit how we process your data
• Not be subject to automated decisions: including profiling
• File a complaint with the relevant supervisory authority

U.S. State Laws

If you are a resident of certain U.S. states (California, Virginia, Colorado, etc.), you may have additional rights under laws such as the CCPA/CPRA:

• Know what personal data is collected about you
• Request deletion of your personal data
• Opt out of the sale or sharing of your personal data
• Be free from discrimination for exercising your privacy rights

Data Transfers

Your personal data may be shared with:

• Technology providers (hosting, analytics, CRM)
• Payment processors
• Marketing and communication services

These transfers are made only with your consent or when necessary to provide the requested service. All third parties are required to maintain the confidentiality of your data.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. You can configure your browser to refuse cookies, though this may affect site functionality.

Security Measures

We implement administrative, technical, and physical measures to protect your personal data from damage, loss, alteration, destruction, or unauthorized use.

Changes to this Notice

We reserve the right to modify this Privacy Notice at any time. Changes will be posted here with the latest update date.

Withdrawal of Consent

You may withdraw your consent for processing your personal data at any time by emailing: gael@utopica.net

Contact

For any questions or clarifications about this Privacy Notice, please contact us at:

Email: gael@utopica.net